Privacy Policy

Learn how we collect, use, and protect your personal information while you interact with our website and services.

Last Updated: 19 June 2025

At Fresh N Shine, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or interact with our website.

1. Who We Are

This website is owned and operated by Jagmeet Kaur, trading as Fresh N Shine, based in Ripley, Queensland. We offer professional cleaning services to residential and commercial clients across Australia.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, address, and any other details you voluntarily provide via forms or direct contact.
  • Usage Data: Information about how you use our website (e.g., IP address, browser type, pages visited) for analytics and improvement.
  • Booking & Payment Details: If applicable, we may collect service-related preferences and appointment information. No payment details are stored directly on our website.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested services
  • Schedule and manage cleaning appointments
  • Improve our website and customer experience
  • Send service updates or promotional offers (only with your consent)
  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell, rent, or trade your personal data. We may share limited information with:

  • Trusted third-party service providers (e.g., booking systems or analytics tools) who assist in running our business
  • Legal authorities, if required to comply with law or protect our rights

5. Data Security

We take all reasonable steps to protect your personal information from misuse, interference, and unauthorized access. Our website is secured with standard encryption protocols (SSL).

6. Cookies & Tracking

Our website may use cookies to enhance user experience and collect usage data. You can disable cookies via your browser settings if you prefer.

7. Your Rights

You have the right to:

  • Access or correct your personal information
  • Withdraw consent for marketing communications
  • Request deletion of your data, where applicable

To do so, please contact us using the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to:

Fresh N Shine
Attn: Jagmeet Kaur
📧 Email: hello@freshnshine.com
📞 Phone: +61 426 402 044
📍 Address: 18 Daisy Street, Ripley QLD 4306

By using our website, you consent to the terms of this Privacy Policy.